Privacy Policy tantan88 – Personal Data Protection for Malaysian Members

This Privacy Policy is published by tantan88 ("we", "our platform") and applies to all users who access or register on the tantan88 platform, available through our official website. This document transparently explains how we manage the personal information you provide to us or that we collect while you use our services.

We take your privacy seriously. In today's digital world, personal data is a valuable asset, and we are fully accountable for ensuring your data is protected and used only for purposes you have agreed to. tantan88 complies with all applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.

This policy covers all data collected through the website, registration process, use of services, communications with the support team, and any other interactions with the tantan88 platform. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

Tantan88 collects various types of personal information depending on how you interact with our platform. The main categories of data we collect are as follows:

Tantan88 does not collect sensitive data such as medical information, religious beliefs, or political views unless required by law for specific verification purposes. All data collection adheres to the principle of data minimization — we only collect what is strictly necessary.

Your personal data is collected in several ways as you interact with tantan88:

• Account Registration: When you fill in the tantan88 registration form, you directly provide information such as your name, phone number, and email address.
• Identity Verification (KYC): To process withdrawals, you may be required to submit identity documents such as a copy of your MyKad for age and identity verification purposes.
• Financial Transactions: When you make a deposit using DuitNow, Touch 'n Go eWallet, FPX via Maybank2u or CIMB Clicks, GrabPay, Boost, or ShopeePay, the relevant transaction details are automatically recorded.
• Platform Usage: Data about the games you play, bets placed, session duration, and other activity is automatically collected for operational and security purposes.
• Cookie Technology: Cookies and similar technologies are used to remember your preferences, maintain your login session, and analyse how you use the platform.
• Communications: When you contact the tantan88 support team via live chat, email, or WhatsApp, the information in those communications is retained for support and record-keeping purposes.

Tantan88 uses the personal data collected for the following legitimate and transparent purposes:

• Account Operations: Creating and managing your tantan88 account, verifying your identity, enabling secure login, and processing all transactions in Malaysian Ringgit (MYR).
• Payment Processing: Securely and accurately processing deposits and withdrawals via your chosen payment method, including DuitNow, Touch 'n Go eWallet, FPX, GrabPay, Boost, or ShopeePay.
• Security & Fraud Prevention: Detecting and preventing unauthorised access, fraud, money laundering, and suspicious activity that could harm the platform or other members.
• Legal Compliance: To fulfil applicable legal and regulatory obligations, including anti-money laundering (AML) and know your customer (KYC) requirements.
• Customer Support: Processing and responding to inquiries, complaints, and requests submitted to the tantan88 support team.
• Platform Improvements: To analyse how members use the platform in order to improve the user experience, resolve technical issues, and develop relevant new features.
• Account-Related Communications: To send you important notifications about your account, transactions, promotions you have claimed, and relevant updates to our terms.
• Responsible Gambling: To monitor gaming patterns and identify members who may need support related to responsible gambling.

Tantan88 does not sell, rent, or trade members' personal data to any external party for commercial purposes. However, in certain limited situations, we may need to share data with the following parties:

• Payment Service Providers: Transaction information required for processing is shared with payment providers such as DuitNow, Touch 'n Go eWallet, FPX banks, GrabPay, Boost, or ShopeePay solely to process your transactions. These providers are bound by strict confidentiality agreements.
• Technical Service Providers: Server infrastructure, cloud services, and cybersecurity providers that support the operation of our platform. All such providers are audited and bound by data processing agreements that meet privacy standards.
• Game Providers: The minimum information required for game operations may be shared with providers such as Evolution Gaming, Pragmatic Play, or PG Soft in the context of live casino or slots gameplay.
• Legal Authorities: tantan88 will disclose data to competent authorities such as the police, courts, or regulatory bodies when required by a valid court order, warrant, or legal obligation.
• Fraud Prevention: In cases involving confirmed fraud or illegal activity, relevant information may be shared with security agencies or the appropriate authorities.

In all data-sharing situations described above, tantan88 ensures that only the minimum necessary data is shared and that recipients are bound by appropriate confidentiality and security obligations.

Protecting your personal data is a core technical and operational priority at tantan88. We implement multiple layers of security to keep your data safe from any threat:

• 256-bit SSL Encryption: All communications between your browser or app and tantan88 servers are fully encrypted using the latest SSL/TLS standards to prevent any data interception attempts.
• Secure Password Storage: Account passwords are never stored in plain text. We use strong hashing algorithms with a unique salt for each account.
• Role-Based Access Control: Only tantan88 staff with specifically granted permissions may access member data, and every access is logged for audit purposes.
• Secure Server Infrastructure: Data is stored in certified data centres with strict physical and cyber security controls, including real-time threat monitoring.
• Security Incident Management: tantan88 has a clearly defined incident response procedure. In the event of a data breach affecting your personal information, we will notify you and the relevant authorities within the timeframe required by law.

Tantan88 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. They help us recognize you on subsequent visits and deliver a more personalized, seamless experience.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the tantan88 platform, including your ability to log in and use core features. Analytics and functional cookies can be disabled without impacting basic account operations.

Tantan88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws in Malaysia.

• Active Account Data: For as long as your tantan88 account remains active, your personal data is retained to enable the continued operation of the platform.
• Financial & Transaction Records: Transaction history and financial records are retained for a minimum of 7 years in accordance with Malaysia's financial legislation and PDPA requirements.
• Identity Verification (KYC) Records: Identity verification documents are retained for 5 years after account closure, in line with anti-money laundering (AML) requirements.
• Security Logs: Activity and security logs are retained for 2 years to support security incident investigations and dispute resolution.
• Support Records: Customer support conversations are retained for 2 years after a case is closed for reference and service improvement purposes.
• Closed Accounts: Following account closure, personal data that is no longer required will be deleted or anonymized within 90 days, unless retention is required by law.

When data is no longer needed, tantan88 uses secure, irreversible deletion methods to permanently remove your personal data from our systems.

As a tantan88 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the tantan88 team by email at support@tantan88.click or via live chat within the platform. Your request will be processed within 14 business days. For complex cases, this period may be extended to 30 days, with prior notice to you.

In the course of operating the tantan88 platform, some data may be processed or stored outside Malaysia, primarily through cloud server infrastructure or international service providers that we engage. tantan88 takes the necessary steps to ensure that any such data transfers comply with data protection standards equivalent to Malaysia's PDPA.

The safeguards we apply to international data transfers include:

• Signing standard data transfer agreements with all overseas service providers that process tantan88 member data.
• Ensuring that data transfer destinations have adequate data protection laws in place or comply with recognized protection mechanisms.
• Limiting data transfers to only what is necessary and ensuring data is encrypted in transit.

Tantan88 members in Malaysia may contact us for more information about the countries in which data may be processed and the protections in place.

Tantan88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or the services we offer. Any amendments will take effect upon publication on this page with a new update date.

For material and significant changes to how we use your personal data, tantan88 will endeavour to provide reasonable advance notice via in-platform notifications or your registered email. However, it remains your responsibility to review this page from time to time.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way tantan88 handles your personal data, please reach out to us through the following channels:

• Privacy Email: support@tantan88.click — mark the email subject as "Privacy Inquiry" for faster processing. Response time within 24 hours on business days.
• Live Chat: Available 24 hours a day, 7 days a week within the tantan88 platform. For general enquiries about your privacy and data rights.
• WhatsApp: For quick communications in Bahasa Malaysia or English regarding privacy and account security.

We are committed to handling every privacy inquiry and complaint seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory body.